Error Recovery and Troubleshooting

Other sections include discussions of the types of errors that can occur in particular areas, with some suggestions for how to recover from them. This section discusses recovery from errors that occur more generally, principally in the areas of handling backup media, backup and restoration processes, and system errors such as GFEs, etc.

This section is divided into these major topics:

What to do Before Calling Your System Supplier

Outlines a series of steps to identify and document an error which you cannot correct yourself.

Troubleshooting Installation and Booting

Provides a question and answer format to discuss problems you may encounter when installing or booting mvBase.

Tape Function Errors

Concerns two common errors that can occur with tapes: parity errors, and tape format errors. Tape format errors occur when trying to read to or write from a tape whose format differs from the format setting of the tape processor.

Recovering from Aborts During Backup

Discusses problems that can occur during filesaves and backups. This section supplements the contents of the chapters entitled Backing Up Files, and Restoring Files in the mvBase Guide to Files and Accounts.

Special Problems During the Restore Cycle

Covers particular problems that can be encountered during a restore cycle. This section supplements the contents of the chapters entitled Backing Up Files, and Restoring Files in the mvBase Guide to Files and Accounts.

Group Format Errors

Discusses how the GFE Handler works, its types and commands.

Logging of System Errors

Covers the logging of disk errors, Group Format Errors, and native softrap errors in the SYSTEM-ERRORS file.

Troubleshooting suggestions for other problems can be found in these sections:

Using Printers and the Print Spooler

Printer and spooler problems.

Terminals

Terminal problems.

System Start-up and Shutdown

Recovering from a system failure.

See Also

mvBase Operation and Administration Guide Overview

Syntax Notations

mvBase System Overview

Configuring and Using the mvBase Server

Daily System Maintenance

Update and Transaction Logging

mvBase System Security

Operating the mvBase Workstation

Configuring and Using the mvTerm Client

Configuring and Using Terminals

Configuring and Using COM Ports

Configuring and Using mvBase Printers

Configuring and Using mvBase Tape Units

Configuring and Using the mvTelnet Server

mvBase Glossary

mvBase System Messages

Using the Command Shell