Troubleshooting Windows Printers

If you have implemented the general troubleshooting procedures, and the printer is still not operating correctly, attempt these steps from within Windows (if this is a Windows printer).

  1. Print a test page from within the Windows Printers utility.

  2. Check the Windows Event Application Log for any Workstation errors encountered during Workstation startup.

  3. Verify that the user account under which the Workstation has been started can connect to the printer.

  4. See additional Windows documentation as required.

See Also

Troubleshooting mvBase Printers and the Spooler

General Printer Troubleshooting

Troubleshooting MultiValue Printers

Resolving Spooler and Error Messages