Troubleshooting mvBase Printers and the Spooler

If you find you are having problems with a printer or with the Spooler, this section summarizes several hints for resolving the issue(s). This section also contains a summary of error messages that pertain to specific TCL commands.

This troubleshooting section contains the following topics:

General Printer Troubleshooting

This topic summarizes a few initial methods to troubleshoot both Windows and MultiValue printers.

Troubleshooting Windows Printers

If the general methods do not resolve your problem and you are working with a Windows printer, read these hints to troubleshoot your printer.

Troubleshooting MultiValue Printers

If the general methods do not resolve your problem and you are working with a MultiValue printer, read these hints to troubleshoot your printer.

Resolving Spooler and Error Messages

If the system gives you an error in response to your use of the SP-STATUS, STARTPTR, or STOPPTR command, see this topic for information about what to do next.

See Also

Configuring and Using mvBase Printers

Setting Up mvBase Printers

Installing mvBase Printer Drivers

Using mvBase Printers

Understanding the Print Spooler

Using the Print Spooler

Using Printer and Spooler Status Reports

Summary of Printer and Spooler Commands