Using the SEAGULL License Manager

License Manager Options

SEAGULL License has several options that are designed to enhance the License Manager product.

Group Feature

The Group Feature can be used if you have the need to divide up your pool of Concurrent User Licenses into a logical grouping.

This can be useful if you have a particular group of users that always need to have licenses available and other users that are considered casual users.

Example: Let's say that within your user community, you have a group of Customer Service Reps that must always have licenses available.  You could create a Group called Customer Service and assign an equal number of licenses as you have Customer Service Reps.

Then create a Group called Casual and assign to this group the balance of your licenses.

Result: This will guarantee that all Customer Service Reps will always be able to obtain a license.

To configure the Group Feature:

  1. Go to Options:Groups on the License Manager MenuBar.  This will bring up the Group Name Dialog.

  2. Click the Add button.  Enter a Group Name.

  3. Tab down to the Any: edit box.

  4. Type in the number of Licenses you want associated with this group.

  1. Click the OK button.

  2. Create additional Groups as needed until all your licenses are assigned to at least two Groups.

Automatic Email Notification Feature

This is a very useful feature that allows you to proactively manage your Concurrent User Licenses.  You can set a threshold that when reached, will automatically send out an email to notify you.

Benefit: You can purchase additional Concurrent User Licenses before your end users are inconvenienced by not being able to access your host systems.

To configure Automatic Email Notification:

  1. Go to Options:Email on the License Manager MenuBar.  This will bring up the Email Options dialog.

  2. Under Server Information, in the Outgoing mail (SMTP) edit box, place the DNS Name or IP Address of your outgoing mail server.  This may be the same for of incoming mail as well.

  3. If your mail server requires authentication (and most do), check the appropriate box and enter an Account Name and Password.

  4. If your mail server requires Secure Password Authentication, check the appropriate box.

  5. Enter the Send To.  This is the mail account or person that will receive the notifications.

TIP  You may want to set up a group mailing list for these messages so that more than one person is notified.

  1. The Subject and From fields are pre-filled.  You can change them if you wish.  If you leave them blank, some mail servers will reject the messages.

  2. Set the Warning Threshold (%) to the desired value.

Example: If you have a 100 Concurrent User License, and you want to be notified whenever you reach 90 Concurrent users, then place 90 in this field.

  1. Click the OK button.

Listen Port Option

This option allows you to change the default TCP Listening Port from 8421 to any valid TCP Port you desire.  For example, you may wish to change the TCP Port to port 80.

TIP  Being able to change the listening port to port 80 is especially useful when your remote End Users are located behind a Firewall at their location.  Very often, when this is the case, port 8421 is closed at the remote location which results in the remote End Users not being able to contact the SEAGULL License Manager.  By switching to port 80 (the normal HTTP Port), the SEAGULL License Manager messages will pass through the Firewall just as if it was normal HTTP web traffic.

 

There are two steps required to change the Listening Port.

To change the Listening Port:

  1. Go to Options:Listen Port on the License Manager MenuBar.  This will bring up the Listening Port Dialog.

  2. Enter the desired port number.

  3. Click the OK button.

NOTE  The SEAGULL License Manager will have to be stopped and restarted in order for this change to take effect.

Update your BlueZone Emulation Clients as follows:

  1. Access the License Tab of your BlueZone Emulation Client.  See BlueZone Client Configuration

  2. Add the IP Address of the SEAGULL License Manager along with the TCP Port that the SEAGULL License Manager is now listening on.  If you changed your Listening Port to port 80, add in the IP Address of the SEAGULL License Manager followed by ,80.

Example: 63.75.199.234,80

CAUTION!  Do not use a colon (:) between the IP Address and the Port number.  You must use a coma as shown in the above example.

 

  1. Remove the old IP Address (without the port number).

Listen Address Option

This options allows you to change the IP Address and listening port pair from the default.  This option is only needed if the server that License Manager is running on is multi-homed (more than one network card) server.

Example: Let's say your License Manager server has two NIC cards, one for Internet and one for Intranet connections.  When you purchased your Concurrent User License, you were asked by SEAGULL to supply an IP Address of the server that License Manager will be run on.  If you used the IP Address that connects to the Internet, your external users will be able to get licenses just fine.

However, if you also want to be able to license your internal Intranet users, using your internal IP Address, you will have to add this internal IP Address using the Address Option.

To add an IP Address:

  1. Go to Options:Addresses on the License Manager MenuBar.  This will bring up the LIP Address List dialog.

  2. Enter the desired IP Address in the Add IP Address edit box and click the Add button.

  3. After all the desired IP Addresses are entered, click the OK button.

Related Topics:

Blocking and Allowing Access

Accessing License Manager Through a Firewall

Loss of Communications with License Manager

BlueZone Client Configuration