MSG_Exception: Event Handler Messages

FlashConnect provides the MSG_Exception messages that display in either the Windows Event Handler or in the UNIX Log file. The following describes the different message types, their meaning, the severity and what action to take.

There are two types of severity:

Page will fail	Processing of the submitted page will fail. FlashConnect can continue processing valid requests.
FCService will fail	FCService will stop.

400, CONTENT_LENGTH must be set for CGI

Meaning	Web server did not set the CONTENT_LENGTH parameter. It must be specified for CGI.
Severity	Page will fail.
Action	Contact the Web server provider.

400, CONTENT_TYPE!=application/x-www-form-url encoded

Meaning	FlashConnect expects the CONTENT_TYPE to be set to application/x-www-form-urlencoded. Other encodings are not supported.
Severity	Page will fail.
Action	Change the encoding on the Web page being submitted.

400, CONTENT_TYPE must be set for CGI

Meaning	Web server did not set the CONTENT_TYPE parameter. It must be specified for CGI.
Severity	Page will fail.
Action	Contact the Web server provider.

400, ERROR: Unknown method

Meaning	Method must be specified as either GET or POST. The form being submitted was not submitted as a POST or GET.
Severity	Page will fail.
Action	Correct the form being submitted.

400, pecb, ERROR: ReadClient failed

Meaning	FCisapi failure processing very large input value.
Severity	Page will fail.
Action	Internal error. Contact Rocket Customer Support.

400, pecb, ERROR: Unknown method

Meaning	Method must be specified as either GET or POST. The form being submitted was not submitted as a POST or GET.
Severity	Page will fail.
Action	Correct the form being submitted.

400, QUERY_STRING must be set for CGI

Meaning	When REQUEST_METHOD is set to GET, the QUERY_STRING parameter must be set.
Severity	Page will fail.
Action	Correct the form being submitted.

400, REQUEST_METHOD must be set for CGI

Meaning	A REQUEST_METHOD (either GET or POST) must be specified. The form being submitted was not submitted as a POST or GET.
Severity	Page will fail.
Action	Correct the form being submitted.

accept() failed, errorcode

Meaning	FCService encountered an invalid socket while attempting to accept a new connection.
Severity	Page will fail, FCService may become unstable.
Action	Check errorcode and resolve the underlying problem.

bind() failed

Meaning	Unable to bind a socket to an address.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

bind(): only AF_INET supported

Meaning	The bind failed. FCService only supports AF_INET for binding.
Severity	Internal error. FCService will fail.
Action	Contact Rocket Customer Support.

bind(): Unable to get host address

Meaning	Internal error. GetHostAddress returned a 0 (zero).
Severity	Page will fail. FCService may become unstable.
Action	Contact Rocket Customer Support.

Database tried to connect with the incorrect protocol version

Meaning	Protocol versions between FCService and database are not synchronized.
Severity	FCService will fail.
Action	Reload one version or the other to synchronize the versions.

EnvVar() ERROR_INVALID_PARAMETER

Meaning	There was a problem getting the server variables.
Severity	Page will not be returned.
Action	Check the Web server configuration. FCisapi (Windows) only.

EnvVar() ERROR_MORE_DATA

Meaning	There was a problem getting the server variables.
Severity	Page will not be returned.
Action	Check the Web server configuration. FCisapi (Windows) only.

Failed to create semaphore set, errorcode

Meaning	CreateSemaphore returned a null pointer.
Severity	Page will fail. FCService will not process pages.
Action	Check errorcode and resolve underlying problem.

Failed to create semaphore set (new), errorcode

Meaning	Out of memory when attempting to get an array of semaphore handles.
Severity	Page will fail. FCService will not process pages.
Action	Check errorcode and resolve underlying problem.

Failed to open semaphore, errorcode

Meaning	Unable to open a new or existing semaphore.
Severity	Page will fail. FCService will not process pages.
Action	Check errorcode and resolve underlying problem.

Failure while looking up server during send of a pulse. Try again in a few moments.

Meaning	Could not find a server when sending heartbeat pulse. Connections may time out unexpectedly.
Severity	Page will fail.
Action	None.

FCisapi.dll: Redirect string too long, FCCBLocSize

Meaning	Buffer overrun in FCisapi (Windows) only.
Severity	Page will fail.
Action	Verify expected size of returned page.

FCServiceStore::D3SeverNew() s.consume

Meaning	Unable to get a semaphore for a new worker thread.
Severity	Page will fail. FCService will not process pages.
Action	Verify that a process can have as many threads as are being started.

listen() failed

Meaning	listen returned a non-zero value for a w3socket.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

Protocol Version Mismatch, ProtocolVersion

Meaning	Internal protocol versions of FCService and the FlashConnect database component (www account) do not match.
Severity	FCService will fail.
Action	Reload one version or the other to synchronize the versions.

Semaphore consumption failed, errorcode

Meaning	Failure attempting to consume the semaphore.
Severity	Page will fail.
Action	Check errorcode.

Semaphore consumption failed, errorcode

Meaning	WaitForSingleObject failed for semaphore.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

Semaphore get-value failed, errorcode

Meaning	Bad status returned while attempting to get the value of a semaphore.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

Semaphore production failed, errorcode

Meaning	Unable to produce the required semaphore count.
Severity	Page will fail. FCService will not process pages.
Action	Check errorcode and resolve underlying problem.

Sorry, no FlashConnect servers are available at this time. Try again in a few moments.

Meaning	Insufficient resources.
Severity	Page will fail.
Action	Start more database FlashConnect servers to support this server pool.

That connection is invalid or has timed out.

Meaning	w3SessionId is invalid because the user waited too long to respond.
Severity	Page will fail.
Action	None.

Unable to connect to FCService

Meaning

No connections will be made. Possible causes are:

FCService is not running.
FCService and FCConnector applications are running as different users.
FCService and FCConnector versions are not compatible.

Severity

Pages will fail.

Action

Verify that FCService is running properly and versions are correct.

w3Config::create() Unable to create db, errorcode

Meaning	Failure to open or create the configuration database (registry problems under Windows).
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem. Verify presence and permissions of FlashConnect.conf (UNIX) or registry entries (Windows).

w3Config::create() Use an unopened object

Meaning	Configuration Internal error. Configuration database appears to already be open.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Config::get() Unable to read key, errorcode

Meaning	Unable to read a key from the registry.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem. Possible reinstall.

w3Config::open() Invalid hive

Meaning	Bad hive name while opening the registry. Windows only.
Severity	FCService will fail.
Action	Fix/correct registry problem.

w3Config::open() Invalid path string

Meaning	Internal error. Bad path while opening the registry. Windows only.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Config::open() Unable to open db, errorcode

Meaning	Unable to open the configuration file under UNIX.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem. Check permissions on the configuration file.

w3Config::open() Unable to open key, errorcode

Meaning	Unable to open a key value in the registry. Windows only.
Severity	FCService will fail.
Action	Check errorcode. Ensure FlashConnect is properly installed.

w3Config::wait() Unable to get status of file, errorcode

Meaning	Problem while attempting to see if the configuration file has changed under UNIX.
Severity	FCService will fail.
Action	Check errorcode. Verify permissions on the configuration file.

w3Config::wait() Unable to wait for db change, errorcode

Meaning	Problem while checking the registry for changes. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem. Ensure FlashConnect is properly installed.

w3Connection::OnAccept() Override this function in your derived class.

Meaning	Internal error.
Severity	Internal compiler error.
Action	Contact Rocket Customer Support.

w3Connection::OnClose() Override this function in your derived class.

Meaning	Internal error.
Severity	Internal compiler error.
Action	Contact Rocket Customer Support.

w3Connection::OnConnect() Override this function in your derived class.

Meaning	Internal error.
Severity	Internal compiler error.
Action	Contact Rocket Customer Support.

w3Connection::OnRead() Override this function in your derived class.

Meaning	Internal error.
Severity	Internal compiler error.
Action	Contact Rocket Customer Support.

w3Connection::OnWrite() Override this function in your derived class.

Meaning	Internal error.
Severity	Internal compiler error.
Action	Contact Rocket Customer Support.

w3ErrLog::ActuallyOpen() Attempting to write error without opening error log, errorcode

Meaning	Internal error.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3ErrLog::ActuallyOpen() RegisterEventSource() failed, errorcode

Meaning	Failure opening the error log.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::FinishAccept(): accept(), errorcode

Meaning	Unable to finish the accept on the pipe socket. UNIX only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::make( const char *n): bind(), errorcode

Meaning	Failure to bind while making a socket for a named pipe. UNIX only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::make( const char *n): CreateEvent(), errorcode

Meaning	Failure to create an event while making a named pipe. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::make( const char *n): CreateNamedPipe(), errorcode

Meaning	Failure to create a named pipe. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::make( const char *n): InitializeSecurityDescriptor(), errorcode

Meaning	Failure to initialize the security descriptor for a new pipe. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::make( const char *n): listen() ,errorcode

Meaning	Failure to listen while making a socket for a named pipe. UNIX only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::make( const char *n): malloc()

Meaning	Out of memory for a security descriptor while making a named pipe.
Severity	FCService will fail.
Action	Check memory usage.

w3Pipe::make( const char *n): SetSecurityDescriptorDacl(), errorcode

Meaning	Failure to set security descriptor DACL while making a named pipe. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::StartAccept(): ConnectNamedPipe()

Meaning	Unable to connect to the named pipe under Windows. Windows only.
Severity	FCService will fail.
Action	Check system resources.

w3Pipe::StartAccept(): Unexpected error, errorcode

Meaning	Unexpected errorcode while trying to connect to named pipe under Windows.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::StartConnect(): connect(), errorcode

Meaning	Failure during socket connection under UNIX.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::StartConnect(): CreateEvent()

Meaning	Failure to create an event during socket connection start-up under Windows.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::StartConnect(): CreateFile(), errorcode

Meaning	Unable to create a pipe file under Windows.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::StartRead() buf!=NULL, bufsz<1

Meaning	Internal error trying to create a second buffer during read from pipe!
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Pipe::StartRead() ERROR_PIPE_NOT_CONNECTED, possible Flash/NonFlash compile mismatch", errorcode

Meaning

For D3: It’s likely that the application has aborted. This may be due to Flash and non-Flash compiled modules being mixed.

For mvBase: It’s likely that the application has aborted.

Severity

Page will fail.

Action

For D3: Ensure that all applications are Flash-compiled and running properly.

For mvBase: Ensure that all applications are running properly.

w3Pipe::StartRead() Read already in progress

Meaning	Internal error trying to read while in the middle of a read.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Pipe::StartRead() Unexpected error, errorcode

Meaning	Unexpected status from ReadFile.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::StartWrite() buf==NULL

Meaning	Internal error trying to write a null buffer.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Pipe::StartWrite() bufsz<1

Meaning	Internal error trying to write a buffer with a negative size.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Pipe::StartWrite() Unexpected error, errorcode

Meaning	Writing to the pipe returned an unexpected error.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Pipe::StartWrite() wrt in prgrs

Meaning	Internal error trying to write while a write is in progress.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Selector::insert() out of memory

Meaning	Out of memory while trying to insert a w3connection.
Severity	FCService will fail.
Action	Check memory availability.

w3Selector::run() select() unknown error, errorcode

Meaning	Unexpected error returned from select while looping of selector. UNIX only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Selector::run() WaitForMultipleObjects() unknown error

Meaning	Unexpected error returned from WaitForMultipleObjects while looping of selector. Windows only.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Selector::run() WaitForMultipleObjects() WAIT_FAILED, errorcode

Meaning	Got WAIT_FAILED error status returned from WaitForMultipleObjects while looping of selector. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Selector::run() WaitForMultipleObjects() WAIT_TIMEOUT

Meaning	Got WAIT_TIMEOUT error status returned from WaitForMultipleObjects while looping of selector. Windows only.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Semaphore::consume() - semid <0

Meaning	Trying to consume an illegal semaphore ID. UNIX only.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Semaphore::consume() - semnum <0

Meaning	Trying to consume an illegal semaphore number. UNIX only.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Semaphore::consume() - timeout <0

Meaning	Invalid timeout while trying to consume a semaphore. UNIX only.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Semaphore::create() new failed

Meaning	Out of memory trying to create new semaphores.
Severity	FCService will fail.
Action	Check memory usage.

w3Semaphore::create() semget() failed, errorcode

Meaning	Failure while trying to get a new semaphore.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Semaphore::create(): InitializeSecurityDescriptor(), errorcode

Meaning	Failure of InitializeSecurityDescriptor while trying to get a new semaphore. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Semaphore::create(): malloc()

Meaning	Out of memory while trying to build a new semaphore. Windows only.
Severity	FCService will fail.
Action	Check memory usage.

w3Semaphore::create(): SetSecurityDescriptorDacl(), errorcode

Meaning	Failure of SetSecurityDescriptorDacl while trying to build a new semaphore. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Semaphore::produce() - semid <0

Meaning	Bad semaphore ID while trying to produce new semaphores. UNIX only.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Semaphore::produce() - semnum <0

Meaning	Bad semaphore number while trying to produce new semaphores. UNIX only.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Semaphore::value() - semid <0)

Meaning	Bad semaphore ID while trying to return the value of a semaphore. UNIX only.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Semaphore::value() - semnum <0)

Meaning	Bad semaphore number while trying to return the value of a semaphore. UNIX only.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Semaphore::value() semctl() failed, errorcode

Meaning	Failure of semctl while trying to return the value of a semaphore. UNIX only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::~w3SharedMemory() shmctl(IPC_RMID), errorcode

Meaning	Shared memory control failed during shared memory destruction.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::~w3SharedMemory() shmdt(), errorcode

Meaning	Shared memory failure during shared memory destruction.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::~w3SharedMemory() UnmapViewOfFileEx(), errorcode

Meaning	Failure to unmap the view of the file during shared memory destruction.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::create() CreateFileMapping() (exists), errorcode

Meaning	Shared memory segment already exists. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem. Verify only one copy of FCService is running.

w3SharedMemory::create() CreateFileMapping(), errorcode

Meaning	Failure to create the shared memory segment. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::create() MapViewOfFileEx(), errorcode

Meaning	Failure to map the shared memory into the address space. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::create() shmat(), errorcode

Meaning	Failure to map the shared memory segment. UNIX only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::create() shmget(), errorcode

Meaning	Failure to get the shared memory segment. UNIX only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::Create(): InitializeSecurityDescriptor(), errorcode

Meaning	Problems setting up security descriptor for the shared memory. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::Create(): malloc()

Meaning	Out of memory while creating shared memory segment.
Severity	FCService will fail.
Action	Check system resources.

w3SharedMemory::Create(): SetSecurityDescriptorDacl(), errorcode

Meaning	Problems adding a NULL descriptor ACL to the security descriptor.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::open() MapViewOfFileEx(), errorcode

Meaning	Failure trying to map the shared memory. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::open() OpenFileMapping(), errorcode

Meaning	Failure trying to map the shared memory. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::open() shmat(), errorcode

Meaning	Failure to map the shared memory segment. UNIX only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::open() shmctl(), errorcode

Meaning	Failure to get the size of the shared memory segment. UNIX only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3SharedMemory::open() shmget(), errorcode

Meaning	Failure to re-open the shared memory segment to the correct size. UNIX only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Socket::FinishRead() You must call StartRead() first

Meaning	Internal error.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Socket::FinishWrite() send() error, errorcode

Meaning	Socket error on send trying to complete a write.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Socket::make() socket()

Meaning	Invalid value while trying to make a socket.
Severity	FCService will fail.
Action	Check system socket configuration.

w3Socket::select() CreateEvent(), errorcode

Meaning	Failure trying to set up a socket for a selector object. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Socket::select() WSAEventSelect(), errorcode

Meaning	Failure trying to attach an event to a socket for a selector object. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Socket::StartConnect() Unimplemented

Meaning	Internal error.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Socket::StartRead() buf!=NULL, bufsz<1

Meaning	Internal error. Buffer is already allocated.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Socket::StartRead() failure to allocate buf, errcode

Meaning	Internal error or out of memory.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Socket::StartRead() Read already in progress

Meaning	Internal error. Starting a read while already in progress.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Socket::StartWrite() buf==NULL

Meaning	Internal error. Trying to write a null buffer.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Socket::StartWrite() bufsz<1

Meaning	Internal error. Trying to write a buffer of negative size.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Socket::StartWrite() write already in progress

Meaning	Internal error. Starting a write while a write is already in progress.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Socket::w3Socket(SOCKET, af)

Meaning	Internal error. Address family of socket illegal.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

w3Thread::kill(), errorcode

Meaning	Failure trying to terminate a thread. UNIX only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Thread::w3Thread(): CreateThread(), errorcode

Meaning	Failure to create a thread structure. Windows only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Thread::w3Thread(): fork(), errorcode

Meaning	Failure to start the new thread. UNIX only.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

w3Thread::wait(), errorcode

Meaning	Failure to wait on a thread.
Severity	FCService will fail.
Action	Check errorcode and resolve underlying problem.

Winsock version 2.0 required

Meaning	Failure while trying to init with WSAStartup under Windows.
Severity	FCService will fail.
Action	Install proper release of Winsock.

WorkerSocket::OnRead() Bad state, errorcode

Meaning	Internal error. Socket has an illegal state.
Severity	FCService will fail.
Action	Contact Rocket Customer Support.

WorkerSocket::OnRead() w3ServerPool name too long

Meaning	Specified w3ServerPool name is longer than 15 characters.
Severity	FCService will fail.
Action	Shorten the w3ServerPool name (in the w3Config file). The limit is 15 characters.