Known Issues

For a list of current known issues, refer to the Customer Service Discussion Forums at:

d3mvforums.rocketsoftware.com

File Decryption Failures

If the set-dptr command is run on an encrypted file, the last characters of attribute 1 in the D-pointer for the file are updated, causing any subsequent decrypt-file calls to fail. As such, you should never run the set-dptr command on an encrypted file (that is, always use set-dptr prior to encryption). Should you need to recover from such a situation, you must run the encrypt-file command followed by the decrypt-file command.

OpenDB

If you are using OpenDB and you are upgrading to D3 Windows 9.1, you must also upgrade to OpenDB 3.3. OpenDB 3.3 is available in versions that allow using 32 bit ODBC drivers or 64 bit ODBC drivers. Contact your sales representative or customer support for details on obtaining the upgrade to OpenDB 3.3.

Microsoft Updates

All servers on the network, whether a D3 Windows server or D3 Windows client is installed, MUST be running identical Microsoft Service Packs and/or identical Microsoft patches. Certain Microsoft Service Packs/patches that fix security issues with RPC buffer overruns can interrupt communications from FSI to FSI if one system has a Service Pack/patch and the other system does not.

RPC Communication

This version is not able to communicate over RPC with releases of D3 Windows prior to 7.2.1.

Shutting Down Windows While D3 Windows is Still Running

Because shutting down Windows while D3 Windows is running may cause a loss of overflow, it is recommended that you ensure that D3 Windows is shut down prior to shutting down Windows.

Windows Printers

In certain instances, printers may not be available to D3 until initialized by Windows, depending on the initialization string that is required by the printer driver.

ISQL

ISQL is not supported on D3 Windows.

Accessing Mapped Drives from D3 Windows

Mapped network drive resources may not be available to D3, even if the user that mapped the drive in Windows is the same user that is starting D3. If this is the case, map the drive directly from D3 using the net use command.

NOTE

  • Ensure that these commands work from a MS-DOS prompt to verify that your command syntax is correct and that the drive can be successfully mapped.

  • Avoid any prompts requiring input as they will hang your D3 session when attempting to map the drive using !net use from TCL.

Syntax

net use {drive letter:} \\{machine name}\{share name} {password} /user:{domain\user name}

Example(s)

net use I: \\svr-sup\robert password /user:admin\rlb

Once the resource is mapped from a MS-DOS prompt (with no prompts for input), you can delete the resource from the MS-DOS prompt. For example:

net use I: /delete

Then map it from TCL by inserting a ! before the command. For example:

!net use I: \\svr-sup\robert password /user:admin\rlb

You can set up a user on the destination system with a generic name and password and add this command to the user-coldstart macro to ensure the resource is properly mapped and available to D3 every time D3 is started.

Installing D3 Windows on Windows XP

If you are installing the D3 Windows Server on Windows XP Service Pack 2, after activating the D3 Windows Server, the following message may display:

RPC Locator has encountered a problem and needs to be closed. We are sorry for the inconvenience. If you are in the middle of something, the information you were working on might be lost.

If the message displays, see Microsoft Knowledge Base issue 904767 at the following URL and install the associated HotFix:

http://support.microsoft.com/?kbid=904767

Windows XP, Vista, Windows 7 and Windows Server 2008 Passthrough Syntax

For Windows XP, Vista, Windows 7 and Windows Server 2008, a new Windows RPC interface restriction (which is enabled by default) disallows the use of the following passthrough syntax:

fsi:[//machine.name]account,file,

To work-around this restriction, create a new DWORD Value named RestrictRemoteClients with a value set to 0 (zero )under the following registry key:

HKLM\Software\Policies\Microsoft\WindowsNT\RPC

Windows Vista and Later Warning Message

For Windows Vista and later operating systems, you may encounter the message rpc4ns.dll is not supported. This is just a warning and does not affect the running of D3. As such, this message can be ignored.

Numeric Indexes

Numeric indexes in the VME (both UNIX and Windows) only support integer numeric indexes, which includes dates that are stored in internal format. If you wish to create numeric indexes on decimal numbers, numeric data must be stored in scaled internal format (that is, with no decimal or thousands separators). This ensures correct behavior when accessing numeric indexes in the VME.

Uninstalling D3

Starting with D3 9.1, the InstallShield application used to install and uninstall D3 requires that the entire D3Programs directory be removed during an uninstall. Because of this, any programs or files you have added to the directory will be deleted. As such, it is highly recommended that you backup these files prior to uninstalling.