Resolving installation problems

Follow these steps to resolve problems that might be encountered during the installation process.

1. Review the error messages and conditions descriptions, and their resolutions in Error messages and conditions.
2. Re-install the product.
3. If the installation procedure fails:
   1. Locate the UNIX file /tmp/d3.install.errs. It contains information to help resolve the problem.
   2. View the contents of the file.
   3. Enter:

      more /tmp/d3.install.errs

   4. Press Enter to continue viewing until you see the <EOF> message.
   5. Communicate its content to a Rocket support representative.