Resolving installation problems

Problems may be encountered during the installation process. Follow these steps to resolve them.

1. Review the error messages and conditions descriptions, and their resolutions in Error messages and conditions.
2. Re-install the product.
3. If the installation procedure fails:

   • Locate the UNIX file /tmp/d3.install.errs which contains information to help resolve the problem.

   • View the contents of the file.

   Enter:

   more /tmp/d3.install.errs

   Press ENTER to continue viewing until the message <EOF> displays.

   Communicate its content to a Rocket support representative.