Uninstalling Sentinel RMS License Manager on Windows
When installing the RMS License Manager, an uninstall script is created. If you used the default location, this can be found in: C:\Program Files (x86)\Common Files\SafeNetSentinel\Uninstall
When uninstalling, you will be asked to return your license so that you can use it on a different machine. This allows you to move your RMS License Manager to a different machine and reuse the license. This feature is also useful if you wish to change from a cloud-served license to a license file.
To uninstall:
- Run the uninstallrms.bat script and click OK in the subsequent dialog box.
- At the first prompt, press Enter to continue with the uninstall.
- If a cloud-served license is detected, you are asked if you want to reconfigure your proxy settings and to enter the Entitlement ID of the license you are returning.
- Select yes (
Y
) to re-enter the proxy details, or no (N
) to continue with your existing proxy settings.You will need an internet connection for this process.
- Enter the Entitlement ID for the cloud-served license you are returning. Press Enter to continue.
- Optionally enter an additional Entitlement ID to return another license, or press Enter to continue. You can return multiple Entitlement IDs.
- Select yes (
- If a license file is detected, you are warned that the license file will be deleted. You can quit the process to make a copy of the file before continuing. Alternatively, you can download a new license file from the Sentinel EMS Customer Portal.
- The uninstall script will now proceed to clean up the RMS License Manager and Cloud Plug-in (if applicable), and return the license.