Customizing the technical support message

You can create a custom technical support message that will be displayed to your users when they click Help Technical Support link on the BlueZone menu bar.

Use this feature if you prefer that your users contact your help desk as opposed to the BlueZone Technical Support.
  1. Open the Web-to-Host Wizard.
  2. Select a site and click Next.
  3. Select a launch folder and click Next.
  4. In the Sessions window, click Next.
  5. In the Advanced Settings window, click Support Message.
  6. Replace the existing information with your new message.
    Tip: If your message is short, leave blank lines to distribute the text evenly in the Technical Support window.
  7. Click OK.
  8. Click Next.
  9. In the Test Launch Folders window, test your changes.
  10. When finished, click Home to return to the Sites window or Quit to exit the Wizard.