Enabling the keep alive timer

  1. From menu bar, click Session Configure Edit Miscellaneous.
    The Miscellaneous Options dialog displays.
  2. Enable the Enable Keep Alive Timer (Minutes) check box.
  3. Type the number of minutes you want the Keep Alive Timer to be sent.
    Set the number to a value that is less than the time interval in which you are being disconnected.
  4. Enable the Send Keep Alive during transfers check box. As an option, you can also send Keep Alives during file transfers. The option is off by default so no Keep Alive (NOOP) messages are sent during a FTP transfer. The reason for this is that some hosts do not handle NOOPs being sent to them during file transfers, which can result in failed transfers. When this option is enabled, NOOPs are sent every X minutes as configured in the Keep Alive Timer, even during file transfers.
  5. Click OK twice to exit.