Introduction

Seagull Software Customer Care

Availability

• Monday through Friday

• 8:30 AM - 5:30 PM Eastern Time

To increase the hours of available coverage with a Priority Service Contract contact your Seagull Software Account Executive.

When to Contact Customer Care

If you are a current BlueZone Maintenance Customer, and have a question about, or problem using BlueZone or any of BlueZone's related products, please contact our Customer Care department.  Concurrent User License holders should first report the problem to their own company help desk for resolution.  The help desk authorized contacts will contact Seagull Software Customer Care if they cannot resolve the problem.

How to Contact Customer Care

To contact Customer Care via the Seagull Software web site:

• http://www.seagullsoftware.com/services/customer-care.html

To contact Customer Care via email:

• North America: customercare-us@seagullsoftware.com

• Europe: customercare-emea@seagullsoftware.com

• Latin America: olaurido@osvaldolaurido.com

• Asia-Pacific: customercare-ap@seagullsoftware.com

To contact Customer Care via telephone:

• North America: 404 760 1560, Ext. 2240

• Europe: +31 (0) 78 632 28 00

• Latin America: 787.783.7121

• Asia Pacific: +61 2 9954 5999